Artificial intelligence is a field of computer science that focuses on making machines intelligent by developing computer programs that can replicate human intelligence to a certain degree and potentially beyond. This much talked about technology also has many possible applications within the financial industry. The four most prolific financial use cases for AI are in customer service, financial advice, AML pattern recognition, and fraud detection. Chatbots for customer service According to the Accenture Banking Technology Vision 2017 report, “artificial intelligence is becoming a company’s spokesperson”. For financial services companies, that means utilizing AI-enabled chatbots that can handle the wave of…...
How Artificial Intelligence (AI) Will Change Banking
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